Our guarantee to you means that in the unlikely event that a minor repair is needed for something that should have been discovered within the scope of a home inspection*, we will have the item repaired at no charge to you. This is not a home warranty covering an item that may fail in the future, rather it covers defects that were present at the time of inspection and should have been noted.

Is this the same as a Home Warranty?

Our Premier Inspection Guarantee is not a Home Warranty. It covers defects that we should have found within the scope of a home inspection but didn’t. A Home Warranty covers items that we found in working condition at the time of inspection, but fail at a later date. There are reputable home warranty companies out there that offer a full year protection or more that you may want to consider purchasing if you are concerned about items failing in the home in the future.

Deductible: None

90-Day Guarantee For All Inspected Items

Clients will have 90-days from the close of escrow during which we guarantee that we reported all defects within the scope of a home inspection and in accordance with our Inspection Agreement.

Limitations and Exclusions

The 90-Day Inspection Guarantee covers repairs up to $1,500 (one thousand five hundred dollars) in the dwelling. If the inspection report called for further evaluation of a system or component by a qualified or licensed professional and no qualified or licensed professional evaluated the item prior to the end of the contingency period, the 90-Day Guarantee is void for that item.

The client must notify us prior to making any repairs. If repairs are performed without notifying us first, the guarantee is void. We do not reimburse the client for repairs performed without prior approval. We reserve the right to be able to verify that the item should have been included in the report before it is fixed, that is within the scope of a home inspection, and have an opportunity to have a contractor of our choice perform the repair.

What is not covered?

  • Items that were functioning normally on the day of the inspection, but fail at some point afterward.
  • Defects that were concealed or could not have been discovered at the inspection.
    • Items under floor coverings.
    • Underground items.
    • Items inaccessible due to personal items (furniture, boxes, etc).
    • Items inside walls or behind wall coverings, fresh paint.
    • Items that were concealed, not accessible, or not operable at the time of inspection.
  • Items that could not be tested at inspection due to utility service being off.
  • Appliances more than 10 years old as they are past their expected service life.
  • All other mechanical items more than 20 years old as they are past their expected service life.
  • Secondary property damage, such as water damage.
  • Upgrading items to current code requirements, if different than when installed.
  • Damage caused by termites or other wood destroying organisms, severe weather, Acts of God, vandalism, floods, or earth movement.
  • Any item that has been serviced or repaired after the inspection without prior notice to us.
  • All other exclusions defined in the Inspection Agreement.
  • Drain blockage of any kind if no video scope was performed. We run water through drains to test for proper drainage during the inspection, but cannot predict blockage due to normal use (toilet paper, food debris, soap suds, etc).

Is there a time limit?

Since this is a guarantee of our work and not a warranty, it does have a time limit. We need to be notified immediately and within the 90 day time frame from your close of escrow to contact us with a claim.

Are there other restrictions?

You must notify us prior to making any repairs. If repairs are performed without notifying us first, the Guarantee is void. We do not reimburse the client for repairs performed without prior approval. We reserve the right to verify that the item should have been included in the report, within the scope of a home inspection, and have an opportunity to have a contractor of our choice perform the repair.

  • Items that can be repaired will not be replaced if repairs can be performed.
  • Items that were functioning normally on the day of the inspection, but fail sometime after the inspection (Latent defects).
  • Defects that could not have been discovered at the inspection. These include leaks from the roof if there was no rain at the time of inspection.
  • Items that could not be checked due to lack of utility service.
  • Drain blockage of any kind. We run lots of clear water through drains, but cannot predict blockage due to normal use (toilet paper, food debris, soap suds, waste, etc)
  • Items that are more than 20 years old as they are simply past their service life.
  • Items noted in the report as in need of repair or at the end of their expected service life.
  • Items that were concealed, not accessible, or not operable at the time of inspection.
  • Secondary property damage, such as water damage.
  • Any item that has been serviced after the inspection without prior notice to us.

*Any repairs must be for items that fall within the scope of a home inspection. The scope of a home inspection is defined in our Standards of Practice and our inspection agreement which is available on our website at www.premieronehomeinspections.com

Items that do not fall within the scope of a home inspection are not covered. Examples include sprinkler systems, Window coverings, concealed defects, and items not observable due to ambient conditions or personal items.

Items that were not accessible at the time of inspection due to personal items, locked rooms, lack of utilities or concealed are excluded. Home inspectors are not allowed to move personal items.

Inspector must be notified prior to any repairs being performed or guarantee is void.